Let me introduce you to a few of our team of experts

Our fine team of experts exemplify the best in training, experience and excellence in the hotel industry. Our team approach incorporates our collective knowledge and experience giving our clients a competitive advantage over the competition.

Joseph DePalma Sr.
president & ceo

Joe DePalma, Sr. is recognized as a hospitality industry leader. He is known extensively for his property workout and turn-around skills. Mr. DePalma has spent the last 25 years as President & CEO of DePalma Hotel Corporation.

brian depalma - VP Operations

As Director of Operations and Project Manager for DePalma, Brian supervises a select group of properties and assists with the troubleshooting and all project management for the company. Degreed in Hotel and Restaurant Management from Texas Tech University. Brian began his career with a number of years of management training with Marriott Corporation.

Brian has an excellent "hands-on" knowledge of daily hotel operations and has accomplished significant successes in improving property image, market share and operating profit.

Brian's specialty lies in rapid analysis of property improvement areas during initial take-over, and immediate implementation of action steps to improve guest service, gross revenues and net profits.  

Stacey Smith - Director of Accounting

Stacey Smith has over 10 years' experience in the Hospitality Industry, working with companies such as Tharldson, Marriott, Western International and Nylo Hotels. She is experienced and knowledgeable in all departments from Housekeeping and Maintenance to Front Office and Sales.

While working with Western International she was fully immersed in the Accounting aspect, and was selected to work on numerous “Task Force” missions, helping new and existing hotels with their Accounting Departments, and assisting GM's with their financials. She developed plans that lowered spending, thus increasing the profit margins for the company.

With Nylo Hotels, being a new and upcoming hotel brand, Stacey had the unique opportunity to assist in creating SOP's for the Accounting and Human Resource Departments that have been implemented in their hotels today.

Lori Muggler
Chief Operating Officer

During her 23 years in the Hospitality Industry Ms Muggler has acquired extensive experience in all facets of Hotel Management. She has been Chief Operating Officer since 2002. Ms Muggler continues to build upon DePalma's long legacy of success in areas of guest service, revenue improvements and expense controls, and is actively involved in the daily success of each DePalma property

Joe leising - Senior VP Development

Joe Leising brings more that thirty years of development, construction, management and marketing experience to the DePalma group.

Before joining DePalma in 1992, Joe was a General Manager and Vice President of Business Development for the nations largest independent hotel management firm.

Leising's experience ranges from developing and operating major hotel and resort properties to assisting financial institutions and private owners with "work-out" services, financial consulting and operational analysis. He also works with investors and institutions on large hotel and resort properties that require more extensive management services.

CHRIS DEPALMA - DIRECTOR
HUMAN RESOURCES

Chris DePalma is responsible for the development and maintenance of the Human Resource organization  He has been instrumental in implementing strategies that attract top-level candidates to DePalma Hotel Corporation. He is well rounded in all aspects of hotel management, as he has held several General Manager positions for DePalma managed hotels prior to transitioning into Human Resources.  In addition to his tenure with DePalma Hotels, Mr. DePalma held positions in various business enterprises, and within the hospitality field. Chris holds a degree from the University of North Texas in Hospitality Management.

 

 



Success through Knowledge:

DePalma Hotels consistently demonstrates unparalleled and intimate knowledge of the hotel industry through active involvement with industry organizations, franchisors, financial institutions and hospitality educators. DePalma associates, property managers and owners benefit from our corporate team's hotel industry savvy and innovation with improved performance and the consistent attainment of property goals.

Success through Service:

Key to DePalmA success over the past two decades has been our clear and focused vision on service to our guests, associates and clients. Through well-planned and ongoing associate training and development, as well as management systems that support customer satisfaction, DePalma maintains an exceptional team of confident hotel associates and managers that consistently exceed the expectations of our guests and realize considerable customer loyalty to DePalma properties.

Success Through Communication:

Effective and consistent communication with all stakeholders involved in a DePalma property continues to be a core strategy for DePalma Hotels. Whether it be frequent property visits by Corporate executives to review property achievements and opportunities; ongoing planning and execution of performance benchmarks; consistent solicitation and integration of customer feedback; or scheduled and detailed updates to ownership, the DePalma team understands the critical nature of an effective communication plan and its positive impact on financial results and property performance.